Job Description
E-Commerce Specialist / Junior Digital Product Owner
Location: Johannesburg | Type: Full-time
Are you a tech-savvy digital thinker with a passion for optimising online platforms and driving business growth?
Our client is looking for an experienced E-Commerce Specialist to manage and enhance our e-commerce operations, ensuring an exceptional digital experience for their customers and measurable commercial results for our brands.
About the Role
As E-Commerce Specialist, you’ll take ownership of the Group’s e-commerce platforms — overseeing daily operations, performance optimisation, system integrations, and digital innovation.
You’ll collaborate across departments including Sales, Marketing, IT, Logistics, and Finance to deliver a seamless online journey, ensuring our platforms are fast, reliable, and built for growth.
What You Will Do
- Manage and optimise day-to-day e-commerce platform operations to ensure speed, uptime, and a smooth user experience.
- Oversee ERP/CRM and payment gateway integrations (PayGate, DCB, etc.), ensuring system accuracy and data security.
- Collaborate with internal teams to improve online order fulfilment, stock visibility, and customer communication.
- Support marketing campaigns and use analytics to evaluate performance and recommend improvements.
- Identify and implement new digital tools and innovations such as chatbots, loyalty systems, and AI-driven personalisation.
- Track and report on key performance metrics — including traffic, conversion, and average order value — to inform strategy and decision-making.
What You Bring
- 3–5 years’ experience in e-commerce or digital operations.
- A solid understanding of e-commerce platforms, web analytics, and customer journeys.
- Strong technical skills with ERP/CRM system integration and payment gateway experience.
- Proven success in improving website performance and driving online sales growth.
- Bachelor’s degree in Marketing, Business, IT, or a related field (preferred).
- Exceptional problem-solving, communication, and stakeholder management skills.
- Highly organised, detail-oriented, and able to balance multiple priorities.
🌟 Why Join This Team
Our client is passionate about innovation, excellence, and creating digital experiences that move our brands forward. You’ll join a collaborative team that values initiative, creativity, and continuous improvement — all while shaping the digital future of a dynamic, growing company.
APPLY NOW
Please send your full CV to carin@tsrecruitment.co.za with a subject line of Application for E-Commerce Specialist
By applying you confirm that:
- We may retain your personal information in our database for future matching.
- We may contact you for your consent to submit your CV to suitable vacancies.
- That the information you have submitted is true, correct and up to date.